Say "What?" one more time....
Mar. 16th, 2006 07:51 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
prince_ericFrom our trouble ticketing system:
Prince_Eric: *creates new ticket* "$departmentchair needs her password reset to the local account on her laptop. I don't know what the local administrator password is, so can someone please either tell me what it is, or take care of this? When I had her look at her available domains to log into, ours was not presented"
Boss: "$co-worker: Can you reset her password for our domain, and provide a writeup on how to change the domain password so that others can do this in the future? Also, set her password to never expire."
Eric: "I know how to do a reset on our Windows domain passwords. This is an account on her local machine."
Co-Worker: "Only $co-worker2 and I have the ability to reset passwords on the campus domains. And they don't let us disable expiration."
Boss: "Oh."
Co-Worker2: "$departmentchair will need to have her passwords reset for both the campus domain and her local machine. $co-worker can deal with this."
Co-Worker: "$departmentchair: When will you be around for me to take care of this?"
DepartmentChair: "I'll be in on Friday. I need the password reset just for 'local'."
Grrrr.... I need a drink.
Prince_Eric: *creates new ticket* "$departmentchair needs her password reset to the local account on her laptop. I don't know what the local administrator password is, so can someone please either tell me what it is, or take care of this? When I had her look at her available domains to log into, ours was not presented"
Boss: "$co-worker: Can you reset her password for our domain, and provide a writeup on how to change the domain password so that others can do this in the future? Also, set her password to never expire."
Eric: "I know how to do a reset on our Windows domain passwords. This is an account on her local machine."
Co-Worker: "Only $co-worker2 and I have the ability to reset passwords on the campus domains. And they don't let us disable expiration."
Boss: "Oh."
Co-Worker2: "$departmentchair will need to have her passwords reset for both the campus domain and her local machine. $co-worker can deal with this."
Co-Worker: "$departmentchair: When will you be around for me to take care of this?"
DepartmentChair: "I'll be in on Friday. I need the password reset just for 'local'."
Grrrr.... I need a drink.
